Privacy Policy

Under U.S. law, every website is required to include a privacy policy outlining what data will be collected from you in the course of visiting the site, and how that data will be used. Read on to learn more.

Last updated: June 1, 2025

Introduction

At Tender Heart Healing Arts Inc, we respect your privacy, but we cannot guarantee the privacy and confidentiality of information you send us electronically.

This policy describes the information that you provide when you contact us electronically, and how we will treat it, before establishing a psychotherapist-client relationship. A different privacy policy applies, and is provided, to individuals we accept as clients. This policy also describes information automatically collected by visitors to this website.

If you do not agree with our policies and practices, your choice is to not use our website and not contact us through the website, email, or other electronic means. You may call us at 415-715-9583.

By using this website or contacting us through the website, email, or other electronic means, you agree to this privacy policy. This policy may change from time to time so please check the policy periodically for updates.

Children Under 13 Years of Age

Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to us on this website, by email, or other electronic message. If we learn we have received personal information from a child under 13 without parental consent, we will delete that information. If you believe we received information from a child under 13, please contact us at hi@tenderheart.us.

The Security of Your Information is Not Guaranteed

The electronic transmission of information is not completely secure. Although we try to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website, by email, or other electronic means. Any transmission of personal information is at your own risk.

The Information We Collect and Why

We need your (1) name and (2) phone number or email address to schedule a time to talk to you about our services. That is the only information we need. Do not send electronic messages (through our website submission form, or by email or other electronic means) with private health information or other information you wish to keep private. Electronic messages may be used for coordinating a phone call or videoconference and sharing other basic, non-private information.

As is true of most websites, we gather certain information automatically and store it, including through the use of cookies, the specifics of which are outlined below:

Analytics

This website is hosted by Squarespace. Squarespace collects personal data when you visit this site to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace to learn about site traffic and activity. Further, Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Form blocks (i.e., Contact, Email)

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage and with Zapier for data porting.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Disclosure of Your Information

We do not intend to disclose your personal information, but we may in order to (1) protect your safety, or the safety of others or the public, or (2) comply with any court order, law, regulation, or legal process.

We do not otherwise give or sell your information. We do not use your information for targeted advertising or promotional offers from us or for third-party advertising.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at hi@tenderheart.us.